Messages to the practice
Write to us about your concern – without waiting on hold on the phone. With a photo if you wish, e.g. of a skin rash or a wound.
Services › PatMed
PatMed – your practice in your pocket
With the PatMed app you have a secure, direct line to our practice: write messages, request repeat prescriptions and submit your own readings – conveniently from home.
Your benefits with PatMed
Request repeat prescriptions
Request regular medication that has already been prescribed again with just a few clicks. Only items on your current medication plan can be requested – this ensures safety.
Submit your own readings
Blood pressure or blood sugar readings that you measure at home go directly into your patient record with us – clearly marked as your entry.
View findings and plans
See content that we release for you – for example laboratory results, your medication plan or doctor's letters.
Data protection without compromise
PatMed does not use central servers. Your data stays in our practice – only you and we have access. Medical confidentiality is preserved.
Fewer trips, less waiting
Many matters can be handled conveniently from home. This saves you time and frees up our phone lines for urgent cases.
How to get started with PatMed
- Install the appDownload the “PatMed” app from the App Store (iPhone) or Google Play (Android).
- Activation in the practiceSpeak to us at reception during your next visit. We will generate a personal, one-time QR code for you.
- Scan the QR codeOpen PatMed and scan the QR code with your smartphone. The app is immediately connected to your patient record in our practice.
- Get startedFrom now on you can write messages, request prescriptions and submit readings. Your doctor decides which content you can see.
Good to know
- Messages are processed during our consultation hours – please do not expect an immediate reply.
- A new smartphone? Simply ask for a new QR code at the practice.
- Use is voluntary. Of course, you can still reach us by phone and in person.
Important: not for emergencies
PatMed does not replace an emergency call. In life-threatening situations, please dial 112 immediately. Outside consultation hours, you can reach the medical on-call service at 116 117.